Frequently Asked Questions

How do I convert a file?

Simply drag and drop your file onto the upload area, or click to browse and select it. Choose your target format, then click 'Convert'. Your converted file will be ready for download in seconds.

Do I need to create an account to convert files?

Which file formats do you support?

How long does conversion take?

What are the file size limits?

How many files can I convert per day?

Can I convert multiple files at once?

What happens if my file is too large?

Is my data safe and secure?

Do you store or share my files?

How long are my converted files stored?

Can I delete my files immediately after conversion?

What about password-protected files?

How do I upgrade to premium?

Can I cancel my premium subscription?

Do you offer refunds?

What payment methods do you accept?

My conversion failed. What should I do?

The download isn't working. How can I fix this?

Why is my conversion taking so long?

I can't see my conversion history. Why?